The customer isn't always right. At least according to Lufthansa's viral complaint clapback.

1 publisher first detected 1d ago 2% of 44 Business publishers

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Every publisher that filed on this event, earliest first, with each one's headline, summary, times and how long after the first report they filed.
Publisher	Headline	Summary	Published	Detected	Delay	Source	Status
Business Insider	The customer isn't always right. At least according to Lufthansa's viral complaint clapback.	Lufthansa sarcastically replied to a user's complaint on X before apologizing. PR experts explained why it might have backfired.	26 Sep, 10:26	26 Sep, 10:30	0m	businessinsider.com	First

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The customer isn't always right. At least according to Lufthansa's viral complaint clapback.

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